Customer is the important part of organization by an indirect connection with the success of business. Their desires are the most important target to be achieved while running any organization, in website business it is important to keep the satisfaction of customer fully attained. Customer feedback is one of the best ways to know the customer opinion about the website through this you can receive recommendation, suggestion, and criticism of all kinds, while some will give a positive response toward your work. To receive the customer opinion various techniques have been drawn so far one of the best ways is to let them give their opinion on the website or they can send their suggestion through an email etc, after having such a response it is an oblige duty of an web designer to process that opinion and draw a conclusion through it and give a positive response o the customer so that he could realized his worth and should become a regular customer for your website, as he will be sue to receive the product of his desire.